Who are we ?
The company
With more than 25 years of experience and a committed team, LID has unrivalled expertise in the construction of technical lighting for medical use.
In our workshops in the South of France (Lambesc, 13), we design and manually build high-end lamps for discerning healthcare professionals: hospitals, healthcare establishments, medical centres, veterinary clinics, beauty and fitness centres, etc.
We strive for excellence, precision and durability. We guarantee that the quality of our products meets the needs of our partners and users.
We sell our products exclusively through our network of distribution partners in France and internationally. We thank them for their efforts which help us to continuously evolve.
Our commitments
Environmental responsibility
LID’s lamps fit perfectly into the current search for sustainable products with low environmental impact: the use of high-quality materials that are easily recycled.
We have a wide range of low power usage lamps that do not use LED bulbs, but LED that are directly soldered to the circuit board for an optimum working life of 50,000 hours or more.
We privilege responsible local supply chains by developing strong long-term partnerships with trusted suppliers.
Guarantee
We guarantee all our products for 3 years and we assure you to keep a stock of spare parts 10 years after the end of a manufacturing process.
Our after-sales service is committed to quickly repair and return the defective or damaged product directly to the customer.
All lamps have a unique serial number allowing us to identify each unit from manufacture to sale.
Availability
Our sales team is available by phone and email.
We maintain strong partnerships with our distributors and make every effort to satisfy them.
We wish to offer real support for the sale of our products. We are also available for quick and efficient product training.
We try to honor any request for a visit so do not hesitate to ask us!
LID quality
Manufacturing and Quality
In our workshops, where our team share our expertise acquired over more than 25 years, the lamps are designed, made by hand, checked and packed by a team dedicated to the quality of our products.
We never compromise on the durability or the quality of our products.
To achieve the consistent high quality that we are known for, we work calmly with a large stock of spare parts on site that lets us react rapidly to large or urgent orders.
The “Hand-made in France” is a social and environmental commitment that we are proud of, it’s part of our DNA
Standards and certifications
All steps, from product design to after-sales service, meet ISO 9001 requirements (certified by Bureau Veritas since 2014), and conform to European standards and directives, guaranteeing an exemplary level of service, as necessary for medical products.
Our products are medical devices class 1 with CE mark.
Development
We are manufacturers and also offer custom-made!
We have already made a good number of special productions, adapted to the needs of our customers.
Do not hesitate to contact us and tell us about your projects, we will be delighted to provide you with our lighting solutions.